Privacy Policy

The Creative Fabrication Limited, (“us”, “we”) is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Generally we do not collect any personal data about you. However, please read the following carefully to understand our views and practices regarding any personal data you may volunteer (for example by e-mailing us or purchasing our products) and how we will treat it. If you have any requests concerning your personal information please contact our operations team by email at or telephone on 0116 3090123.

Save as specifically set out in this policy we will only collect additional personal information from you, if you have chosen to provide it to us. You should not provide such information if you do not want us to collect it.
You can access and browse our websites (“our site”), without disclosing your personal data. The information we collect from you depends on what activities you are carrying out on our site, whether you are logged in or not and whether you are placing an Order. We may collect and process the following data about you:

Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, purchasing our products, completing the “Contact Us” form. We may also ask you for information when you report a problem with our site.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes or to enhance our services, although you do not have to respond to them.

Details of transactions you carry out through our site and of the fulfilment of your orders.

Details of your visits to our site and the resources that you access.

Personally identifiable information (“Personal Information”), this may include some or all of the following:

Company Name

Contact Name;

Address (and/or delivery address if different);

Contact telephone number(s);

Contact email address(es).

You confirm that any information you provide is true, accurate and complete. You will not give any false information nor impersonate any other person or entity or misrepresent yourself or any other person or entity. You will be liable to us for any damage or loss, howsoever arising from any breach of this clause.


We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.


Cookies are text files, used by your computer’s browser, that store visitor session data. Cookies, by themselves, do not identify an individual user. Cookies are commonly used on the Internet and do not harm your system.
We currently use cookies to collate general management data which is used to plan enhancements to our services. We never store any personal information in cookies (on any computer that you may use) that can be used to identify you, such as your name or account numbers.
If you do not want to accept cookies you may be able to configure your browser not to accept them. Please refer to your browser’s ‘help’ facility for further information. However, you should bear in mind that this may affect our ability to process the transactions you wish to have authorised. You can enable or disable cookies by modifying the settings in your browser.


Our staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting any personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect any personal data you give us, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We also take reasonable steps to verify your identity before granting access to your personal profile.

We do not store credit card details nor do we share customer details with any 3rd parties.


Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email.


Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to