Price Match Guarantee - The Polycarbonate Store

Found a lower quote for the same products from a UK supplier? Send it to The Polycarbonate Store before placing your order and we will review it.

Price matching is considered individually and is not automatic. We compare the product specification, quantities and total cost, including VAT and delivery. We will confirm whether we can offer a match and the price before you decide to order.

Email [email protected] or call 0114 357 0327 to discuss your quote.

Find the information you need

1) How to request a price match

Send our Sales team the products you want to order and the lower quote you have found. Please include:

The supplier’s name and website link, where available.
A copy of its quotation, showing the date, products, quantities and total price.
The material, product type, thickness, colour and dimensions, where relevant.
Your delivery postcode and the delivery, cutting or other compulsory charges included in the quote.

We may ask for a genuine written quotation from the supplier so we can verify the comparison. If you only have a website price, send the link and relevant details; we will tell you whether we need further information. A request without a supplier quotation can still be considered at our discretion.

2) What we compare

The offer is available to UK customers comparing a quote from an identifiable, reputable UK supplier. To make a fair comparison, we look at:

The goods: the same product type, material, colour and quality, with matching dimensions, thickness and relevant specification.
The quantities: the number of sheets, accessory lengths, packets or components included.
The total payable: VAT, delivery and any compulsory cutting, packaging or other charges, compared for the same delivery address.

Where a specification or charge is unclear, we will ask for clarification before deciding whether we can match the quote. A lower sheet price alone may not mean a lower total order price.

3) Our decision and your quote

Our team will review the details and confirm whether a match is available. We may be unable to match a quote where the products or quantities differ, the price cannot be verified or we cannot offer that price.

If we agree a match, we will confirm the products, quantities, total price and how to place the order in writing. Check the details before paying. Sending a request does not reserve a price or mean it has been approved.

Buying several products for one project? Send us the complete list and ask about a package quotation.

4) When the offer applies

Price matches can only be agreed before or at the time of ordering. Contact us before placing or paying for your order so the agreed price can be confirmed. We do not apply a price match retrospectively after an order has been placed.

We may change or withdraw the offer for future requests. This does not change the price of an accepted order or override a price match already confirmed for that order.

Our Terms and Conditions apply to the purchase. A price match does not reduce your statutory rights or change the cancellation and return conditions in our Returns and Cancellations Policy.

5) Frequently asked questions

Will you match every lower price?

No. Each request is reviewed individually. We will tell you whether we can offer a match before you place your order.

Can you compare cut to size sheets?

Yes. Send the finished dimensions, material, thickness, colour and quantities, together with the supplier’s quote. Any cutting and delivery charges must be included so we can compare the total payable.

Does the comparison include delivery?

Yes. We compare the total price including VAT, delivery to the same address and any other compulsory charges. See our Delivery Information for our delivery area and service details.